Position: Brand Relations Executive
Job location: New Delhi
Event date: 19 Jul 2014
Salary Offered: Rs.192000/- to Rs.240000/-
Experience Required: Fresher
About Akosha: Akosha is a customer engagement platform which provides a one stop online solution for customers to contact all the companies in India. We also offer premium services for brands, which enable them to engage with unhappy customers across the Internet and social media. Akosha is driven towards raising the voice of the consumers & getting their complaints resolved. We take every consumer complaint personally and ensure that we do everything that we can to get the consumer complaints resolved.
Eligibility:
BE/BTech 2013/14 Batch
pH score
Good communication skill
Job Description:Candidate will be responsible for managing brand relationships and making sure that complaint resolution process and brand’s expectations are met. Ability to articulate your thoughts and report to the senior management is a must.
Responsibilities:
Manage brand relationships and make sure that they use our dashboard regularly.
Developing new relationship with brands.
Finding different ways to resolve complaints.
Work closely with your team members to make your customers and brands happy.
Identify key trends and factors responsible for brand satisfaction.
Help the Operations team in increasing the resolution rate.
Company url: www.akosha.com
About Akosha: Akosha is a customer engagement platform which provides a one stop online solution for customers to contact all the companies in India. We also offer premium services for brands, which enable them to engage with unhappy customers across the Internet and social media. Akosha is driven towards raising the voice of the consumers & getting their complaints resolved. We take every consumer complaint personally and ensure that we do everything that we can to get the consumer complaints resolved.
Eligibility:
BE/BTech 2013/14 Batch
pH score
Good communication skill
Job Description:Candidate will be responsible for managing brand relationships and making sure that complaint resolution process and brand’s expectations are met. Ability to articulate your thoughts and report to the senior management is a must.
Responsibilities:
Manage brand relationships and make sure that they use our dashboard regularly.
Developing new relationship with brands.
Finding different ways to resolve complaints.
Work closely with your team members to make your customers and brands happy.
Identify key trends and factors responsible for brand satisfaction.
Help the Operations team in increasing the resolution rate.
Company url: www.akosha.com
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